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Mission Critical Engineer

1 month ago

Richardson, Texas, United States Digital Realty Full time
Job Description

The Site Engineer I position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer I will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems, and CMMS systems. It is expected that the Site Engineer I candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non-expertise.

Responsibilities

* Contribute to the daily site operation, including creation and modification of site operating procedures
* Contribute to creation of change management tickets
* Creation of timely incident reporting
* Site maintenance and repairs/inspections to help ensure Digital Realty's data center operations achieve the highest level of availability

Key Responsibilities

* Gain a complete understanding of the following DLR and site related items:
1. Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
2. Equipment nomenclature standards and equipment locations
3. Facility drawings and equipment specifications
4. Equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
5. Customer SLA's and engineering specific lease obligations critical to data center operations.
6. Facility top 20 EOP's.
7. BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
8. DLR event management, event escalation, and incident reporting procedures
9. Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
10. Create/edit/resolve/close incident reports following a site incident
11. Maintenance and Operations Standards
12. Digital Realty's Environmental and Occupational Health and Safety standards

Requirements

* At least 1 year of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site.
* Hands-on electrical or mechanical skill and competence in the area of non-expertise (for example, electrical expertise with mechanical competence, or vice-versa).
* Strong knowledge of various UPS Systems and architectures.
* Strong knowledge of various cooling systems and architectures.
* Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
* Strong knowledge of energy efficiency principals.
* Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
* Detail Oriented with strong organizational skills
* Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
* Basic understanding of emergency situations and escalation processes.
* Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
* Lift and handle up to 50 pounds
* Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
* Work under a raised data center floor
* Climb ladders (up to 16 feet) to reach plenum spaces