Patient Experience Coordinator

4 days ago


Voorhees Township NJ USA, United States Virtua Health Full time
Job Summary

Virtua Health is seeking a highly skilled Patient Experience Coordinator to join our team. As a key member of our administrative staff, you will play a vital role in ensuring a seamless patient experience from scheduling to follow-up care.

Key Responsibilities
  • Coordinate patient appointments, scheduling, and follow-up testing
  • Monitor and communicate with patients, providers, and multi-disciplinary departments
  • Prepare charts for new patient consults, including testing reports and insurance referrals
  • Assist with patient billing inquiries and initiate pre-authorizations for supplemental testing
  • Provide administrative support to physicians and practice managers
  • Assist with front desk functions and patient assistance
Requirements
  • Excellent customer service and communication skills
  • Previous experience as an Administrative Patient Navigator or similar role
  • Experience with Microsoft Office Suite and medical terminology
  • High School Graduate or equivalent required; Associate's degree preferred
What We Offer

Virtua Health is a Magnet-recognized health system committed to delivering exceptional care to our patients. As a member of our team, you will have the opportunity to work with a talented and compassionate group of healthcare professionals who are dedicated to making a difference in the lives of our patients.



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