IT Operations Manager

4 weeks ago


New York County New York, United States AccorHotel Full time

Job Overview
AccorHotel is seeking a dedicated IT Operations Manager who embodies a passion for hospitality and technology. This role is essential in overseeing the daily operations of our Information Technology systems.

Key Responsibilities
As the IT Operations Manager, you will:

  • Lead and enhance computer systems while ensuring adherence to security protocols.
  • Safeguard sensitive data and optimize our network to support hotel-wide functionalities.
  • Foster a collaborative environment among IT and other departments.

What We Offer
Join us and enjoy:

  • Employee Discount Travel Program
  • Employee Assistance Program (EAP)
  • Comprehensive healthcare plan coverage
  • Opportunities for professional development and career advancement

Compensation
Salary Range: $77,000 - $85,000 per year

Daily Duties
Your daily responsibilities will include:

  • Delivering professional, friendly, and engaging service consistently.
  • Overseeing the hotel's IT operations to ensure compliance with established standards.
  • Adhering to the IT Security Policy regarding hardware and software.
  • Assisting in the backup of all business-related data.
  • Scheduling routine maintenance and clerical tasks to maintain system integrity.
  • Supporting and managing the hotel's independent systems.
  • Implementing backup and emergency procedures to protect data integrity.
  • Troubleshooting network issues as necessary.
  • Engaging with vendors to stay updated on technological advancements.
  • Installing software and hardware upgrades in line with company policies.
  • Ensuring compliance with AccorHotel's technology policies and procedures.
  • Balancing operational, administrative, and colleague needs.
  • Following departmental and safety policies.
  • Performing other assigned duties as required.


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