Patient Access Coordinator
4 weeks ago
Ensemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.
Key Responsibilities:- Perform admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely processing of patient information.
- Assign accurate MRNs, complete medical necessity / compliance checks, provide proper patient instructions, collect insurance information, receive and process physician orders, and utilize a overlay tool while providing excellent customer service as measured by Press Ganey.
- Operate the telephone switchboard to relay incoming, out-going and inter-office calls as applicable, adhering to policies and providing excellent customer service in these interactions with the appropriate level of compassion.
- Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected, conducting audits of accounts and assuring that all forms are completed accurately and timely to meet audit standards.
- Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information, including collecting point of service collections as well as past due balances including payment plan options.
- Explain general consent for treatment forms to the patient/guarantor/legal guardian, obtain necessary signatures and witness name.
- Explain and distribute patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
- Review eligibility responses in insurance verification system and appropriately select the applicable insurance plan code, enter benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
- Accurately screen medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribute the ABN as appropriate, responsible for distribution and documentation of other designated forms and pamphlets.
- 1+ years of customer service experience.
- High School Diploma/GED Required.
- CRCR Required within 6 months of hire (Company Paid).
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
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Patient Access Coordinator
4 weeks ago
Loudéac, Bretagne, United States Ensemble Health Partners Full timeJob Title: Patient Access SpecialistEnsemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital.Key Responsibilities:Assign accurate MRNs, complete medical necessity / compliance...
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Patient Access Specialist
4 weeks ago
Loudéac, Bretagne, United States Ensemble Health Partners Full timeJob SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This includes assigning accurate MRNs, completing medical necessity / compliance checks, providing...
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