Charge Coordinator

1 week ago

Bryceville Florida, United States UF Health Full time
Job Title: Charge/Follow-up Coordinator

Overview

Job Summary: We are seeking a highly organized and detail-oriented Charge/Follow-up Coordinator to join our team at UF Health. As a key member of our revenue cycle team, you will be responsible for ensuring timely and accurate reimbursement for professional services provided to patients.

Key Responsibilities:

  • Determine appropriate action and complete necessary steps to obtain reimbursement for all types of professional services by physicians and non-physician providers.
  • Complete correspondence inquiries from payors, patients, and/or clinics to provide the needed information for claims resolution.
  • Respond to and send emails to all levels of management in the Business Groups, Cash Posting Department, Refunds Department, Managed Care, Clinics, or CDQ to resolve coding and billing issues.
  • Make outbound calls, written or electronic communications, web portals, and/or websites to insurance companies for status and resolution of outstanding claims.
  • Review and interpret electronic remits and EOBs to work insurance denials and determine appropriate insurance adjustments and obtain adjustment approvals as outlined in the company policy.
  • Verify and/or assign key data elements for charge entry, such as location codes, provider numbers, authorization numbers, referring physician, and etc.
  • Re-file insurance claims when necessary to the appropriate carrier based on each payor's specific appeals process with the knowledge of timelines.
  • Research, respond, and take necessary action to resolve inquiries from PSRs, Charge Review and Refund Department requests.
  • Follow-up via professional emails to ensure timely resolution of issues.
  • Must be comfortable speaking with payers regarding procedure and diagnosis relationships, billing rules, payment variances, and have the ability to assertively set the expectation for review or change.
  • Review and facilitate the correction of insurance denials, charge posting, and payment posting errors.

Requirements:

  • High School Diploma or GED equivalent required.
  • 2 years of healthcare experience in medical billing preferred.
  • EPIC system experience preferred.
  • Experience with online payor tools preferred.
  • Knowledge of procedure and diagnosis coding and medical terminology.
  • Strong PC skills required using Excel and Word.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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