Housing Navigation Program Director

4 weeks ago


Daly City, California, United States Unity Care Group Full time
Job Summary

The Program Manager oversees the implementation of Unity Care's Housing Navigation program in our San Francisco office. This role provides leadership and supervision to staff, ensuring youth are safe, engaged, and making progress towards permanent independent housing.

Key Responsibilities
  • Provide oversight and supervision of the Housing Navigation program
  • Train, supervise, and develop staff
  • Ensure effective selection, onboarding, performance management, and development of all assigned staff
  • Facilitate training in support of staff learning and development
  • Provide Servant Leadership practices that enable a positive and inclusive culture
  • Responsible for new client assignment to Case Managers
  • Reviews and evaluates service delivery methods, makes recommendations for and executes changes in operations to ensure maximum effective service provision
  • Conduct regular staff meetings and trainings to discuss business, youth issues, and educate/prepare staff to adequately perform their jobs
  • Partner with the Clinical staff to ensure integration of support services
  • Ensure continuous compliance with all regulations and external requirements
  • Prepare and submit timely reports as assigned
Requirements
  • Master's Degree in Psychology, Sociology, MFT, or other behavioral or social science
  • Minimum 4 years of experience working with at-risk adolescents in a residential setting
  • Minimum of 2 years of management experience
  • Excellent interpersonal skills with demonstrated ability to work with a wide variety of personalities
  • Ability to motivate and maintain effective working relationships with staff and partners
  • Excellent writing and verbal communication skills
  • Advanced knowledge of Microsoft Office applications
  • Ability to prioritize projects
  • Ability to work as a team member
  • Ability to practice direct communication and to give/receive feedback
  • Valid CA driver's license
  • Fingerprint clearances and any other regulatory clearances necessary for the position


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