Food Service Professional

4 weeks ago


Austin, Texas, United States White Lodging Full time

Job Summary:

We are seeking a skilled Food Service Professional to join our team at White Lodging. As a Room Service Server, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Responsibilities:

  • Stock, set up, and deliver food and beverage orders to guest rooms.
  • Anticipate and respond to guest needs, providing a high level of hospitality and professionalism.
  • Retrieve food and beverage trays from floors to maintain a clean and sanitary environment.
  • Be knowledgeable about hotel services and menu items, and accurately answer guest questions.
  • Maintain a neat and professional personal appearance, representing White Lodging as an ambassador.
  • Listen to and respond to customer needs, issues, or concerns to ensure a quality experience.
  • Perform other duties as assigned.

Requirements:

  • A passion for service with a positive, can-do attitude.
  • A team-player mindset.
  • Ability to handle high volume and work under pressure.
  • Excellent communication and listening skills.
  • Previous experience preferred, but not required.
  • High school diploma or GED preferred.
  • The ability to stand for long periods of time.

Benefits:

  • DailyPay option.
  • Day 1 Medical, Dental, and Vision insurance.
  • Vacation/Paid Time Off (PTO) with rollover.
  • Complimentary wellness tools.
  • Unlimited referral bonuses.
  • 401(k) with company match.
  • Hostcare Resources healthcare concierge.
  • Leadership development.
  • Tuition reimbursement.
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences.
  • Multiple hotels in each market = more opportunities.

White Lodging is an equal opportunity employer, committed to creating an inclusive environment for all associates.



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