Senior Vendor Management Specialist
4 hours ago
The Vendor Manager is responsible for leading, guiding, and directing the vendor aspects related to contractual agreements outlined in the Statement of Work (SOW). This role requires managing vendor relationships, coordinating tasks and projects, and driving overall performance. The Manager will have direct accountability for service level performance and partner with other vendor management areas to support designated areas of responsibility.
Key Responsibilities- Manage vendor relationships and coordinate tasks and projects
- Drive overall performance and service level performance
- Partner with other vendor management areas to support designated areas of responsibility
- Align and deliver on stakeholder and business performance
- Participate in projects at the stakeholder level as assigned
- Bachelor's Degree or equivalent work experience
- 6+ years Healthcare and/or PBM experience
- 4+ years C-level experience
- 1+ years Resource Planning Operations experience
- 1+ years of vendor volume and staff forecasting experience
- Regular and reliable attendance
- Colleague will be required to work mandatory overtime/extended work week when needed
- Advanced computer skills – Visio Professional, Word, PowerPoint, Outlook, Excel, TEAMs, WebEx
- Excellent communication skills, both written and verbal
- Willingness to collaborate with CVS/Aetna/Vendor IT and Operational, plus the many teams involved internally and externally
- Must be able to work independently with all levels and in every area of the Organization
- Deep understanding of Call center Operations
- Operation Health Care Industry Knowledge
- Vendor/Outsourcing knowledge
- 3+ years of Management experience
- Knowledge of 5 Why methodology or root cause analysis
Bachelor's Degree or equivalent work experience
Pay RangeThe typical pay range for this role is:
$54,300.00 - $119,300.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
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