Retail Support Associate

23 hours ago


West Columbia, South Carolina, United States FedEx Full time

We're seeking an experienced Customer Service Associate to join our FedEx team in a dynamic retail setting. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

Job Summary:

This position involves working closely with customers, colleagues, and supervisors to drive sales growth, improve customer satisfaction, and contribute to a positive store environment.

Essential Responsibilities:
  • Provide exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Collaborate with team members to achieve sales targets, promote products, and maintain a clean store environment.
  • Support supervisor-led initiatives, such as employee development programs and process improvements.
Required Skills:
  • Proven track record of delivering top-notch customer service.
  • Strong communication, problem-solving, and teamwork skills.
  • Ability to adapt to changing priorities and deadlines.


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