Plumbing Support Specialist

2 weeks ago


Grandview, Missouri, United States Mr. Rooter Corporation Full time
About Us: At Mr. Rooter Plumbing, we pride ourselves on being more than just a plumbing company. We're a team of professionals who care about our customers and strive to provide exceptional service. Our commitment to excellence has earned us a reputation as a trusted partner in the community.

Job Description: As a Customer Service Representative, you will play a critical role in upholding our service philosophy. Your responsibilities will include:
  • Receiving and responding to customer inquiries in a timely and professional manner
  • Prioritizing and coordinating the scheduling of services to meet customer requirements
  • Communicating effectively with customers and service technicians regarding schedule changes
  • Soliciting work through various channels to increase customer engagement
  • Assisting with other duties as needed, which may include cross-training in related positions

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. The estimated salary for this position is $16.25 per hour, depending on location and experience.

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