Automotive Body Shop Parts Sales Specialist

3 weeks ago


Jamestown, New York, United States Ed Shults Ford-Lincoln Full time

Key Responsibilities:

As a key member of the Ed Shults Ford-Lincoln team, the Parts Counter and Sales Professional will oversee the parts sales process from start to finish. This includes communicating with customers on parts status, communicating with staff and customers in a friendly and professional manner, and being able to read and understand the parts catalog when looking up parts.

Additional Responsibilities:

  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to ensure the parts ordered are correct and all pricing is in line with the estimate
  • Pulls and fills orders from stock
  • Maintains a weekly bin check to ensure accuracy of stock
  • Notifies the parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locates out-of-stock parts from outside sources and submits an emergency order if necessary
  • Makes sure all internal requests for parts are billed on the service repair order
  • Receives payment from retail customers or obtains credit authorization

Requirements:

The ideal candidate will have experience with auto parts sales and the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.


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