Merchandise Associate

4 weeks ago


Chico, California, United States TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas as assigned.
  • Adhere to all operational and merchandise standards, including inventory management, stockroom organization, and visual merchandising.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Promote credit and loyalty programs to customers and provide information on available services.
  • Participate in store recovery efforts, including maintaining a safe and secure environment, and adhering to all safety protocols.
  • Support and participate in visual merchandising efforts, including setting up displays, maintaining visual standards, and creating an engaging shopping experience.
  • Work effectively with peers and supervisors to achieve sales goals, maintain a positive store culture, and support the overall success of the store.
Requirements
  • Excellent customer service skills, with the ability to engage with customers and respond to their needs in a timely and professional manner.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Ability to work effectively in a fast-paced environment, with a focus on providing exceptional customer service and maintaining a clean and organized store environment.
Benefits

We offer a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Eligible associates may also participate in our 401(k) match, medical, dental, and vision plans, HSA, health care FSA, life insurance, short and long-term disability, paid parental leave, paid holidays, vacation, and sick time, auto and home insurance discounts, scholarship program, and adoption assistance.

Benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we embrace the unknown, with new products, new challenges, and new ways to make a house a home. Our products add little, special touches to customers' lives, and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family.

Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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