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Principal Information Security Engineer

2 months ago


San Francisco, California, United States CSAA Insurance Group Careers Full time

About CSAA Insurance Group:
CSAA Insurance Group (CSAA IG), a leading insurer affiliated with AAA, stands among the foremost personal lines property and casualty insurance providers in the United States.

Our workforce embodies our core values and is dedicated to our enduring mission of assisting members in preventing, preparing for, and recovering from life's uncertainties. We take pride in the collaborative culture we foster.

At CSAA IG, we embrace progress over perfection, recognizing that each day presents a chance to innovate and adapt. We are committed to hiring exceptional individuals for a brighter future.

Your Responsibilities:

Identity Federation Management:
Design, implement, and oversee identity federation solutions that facilitate seamless and secure access for business partners and agents. Collaborate with external vendors and internal teams to establish and maintain trust relationships and Single Sign-On (SSO) configurations.

Access Issue Resolution:
Diagnose and resolve access-related issues for business users, ensuring minimal disruption to operations. Provide support and troubleshooting for identity and access management (IAM) systems and tools.

Business Access Enhancements:
Identify and implement improvements to business access protocols to streamline operations and enhance efficiency. Work closely with business units to understand access requirements and develop solutions that align with organizational objectives.

Agent Experience Improvement:
Develop and execute strategies to enhance the access experience for insurance agents, ensuring prompt and easy access to necessary systems and information. Gather feedback from agents and business users to continuously refine access processes.

Engineering and Architecture Oversight:
Lead the engineering and architectural initiatives related to business access management, ensuring scalable and secure solutions. Develop and maintain comprehensive documentation for IAM processes, configurations, and workflows.

Required Experience, Education, and Skills:
Minimum of 15 years of experience in Information Technology or a related field. Strong understanding of identity federation, SSO, and IAM protocols (SAML, OAuth, OpenID Connect). Experience with IAM tools and technologies (e.g., Okta, Azure AD). Excellent problem-solving skills and the ability to troubleshoot complex access issues. Strong communication and interpersonal skills, with the ability to collaborate effectively with both business and technical teams. Experience in the insurance industry or a related field is advantageous. Proficiency in IAM concepts and best practices. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Customer-focused mindset with a commitment to enhancing user experience.

What We Value:
We appreciate individuals who actively contribute to our company culture, engage in employee resource groups, and volunteer. We encourage living our cultural norms, such as fostering relationships and supporting new team members. We are committed to being there for our customers and employees, creating a sense of purpose that serves the greater good through innovation.

Recognition:
We offer a comprehensive compensation package, performance bonuses, and a 401(k) plan with company matching. Explore more about our offerings and what it means to be part of our dynamic team.

Commitment to Diversity:
At CSAA IG, we are dedicated to promoting inclusion and diversity. We celebrate the unique abilities, sexual orientation, ethnicity, and gender of our colleagues. Everyone is welcomed and supported in their development throughout their journey with us. Our diverse team fosters a broad range of ideas, enabling us to design and deliver a wide array of products that meet our customers' evolving needs.

CSAA Insurance Group is an equal opportunity employer.