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Team Lead

2 months ago

Carmel, Indiana, United States GetGo Caf + Market Full time

Job Summary

We are seeking a highly motivated and experienced Crew Lead to join our team at GetGo Caf + Market. As a Crew Lead, you will play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of Team Members to achieve our goals.

Key Responsibilities

  • Maintain a Safe and Efficient Work Environment
    • Ensure the store is maintained in a clean and organized manner, adhering to all health and safety regulations.
    • Monitor and address any equipment issues promptly to minimize downtime.
  • Lead and Develop a High-Performing Team
    • Provide guidance and coaching to Team Members to enhance their skills and knowledge.
    • Conduct regular performance evaluations and provide constructive feedback to improve team performance.
  • Deliver Exceptional Customer Service
    • Ensure that all customers receive a positive and welcoming experience, addressing any concerns or issues promptly.
    • Monitor customer feedback and implement changes to improve customer satisfaction.
  • Manage Store Operations
    • Assist the Store Leader with scheduling, adjustments, merchandising, and promotional activities.
    • Monitor and control inventory levels, ensuring that stock is maintained at optimal levels.
  • Stay Up-to-Date with Industry Trends
    • Stay informed about industry trends, competitor pricing, and market conditions.
    • Implement strategies to remain competitive and drive sales growth.

Requirements

  • 1-3 years of experience in a supervisory or leadership role.
  • Supervisory experience in a retail or food service environment.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Food safety certification preferred.
  • Ability to lift up to 50 pounds.
  • Age requirement: at least 18 years old.

About Us

GetGo Caf + Market is a dynamic and growing company that offers a unique blend of fuel, food, and convenience. We are committed to providing our customers with a refreshing and enjoyable experience, and our Team Members with opportunities for growth and development.