Seasonal Sales Associate

4 days ago


Jackson Heights, New York, United States Carter's Full time
Job Summary

Carter's is seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and driving sales growth.

Key Responsibilities
  • Customer Focus:
    • Provide excellent customer service by assisting customers with locating merchandise, informing them of promotions, and ensuring a positive shopping experience.
    • Confidently and proactively resolve customer issues and balance multiple customers in a busy retail environment.
    • Expedite point of sale transactions and complete floor replenishment and shipment as needed.
  • Brand Execution:
    • Ensure store visual standards are met by executing replenishment processes, recovering, and cleaning the sales floor to company standards.
    • Complete merchandise floor sets according to visual standards and directives, and maintain solid product knowledge and merchandise presentation.
    • Articulate current promotional events and the brand loyalty program with customers.
  • Drive Growth:
    • Minimize store loss by providing exceptional customer service and maintaining housekeeping standards.
    • Meet or exceed company productivity standards for all operational processes and achieve daily goals as established by management.
  • Team Development:
    • Establish and maintain a cooperative working relationship with all members of the team.
    • Adapt to performing assignments as requested, support management direction of the store, and support, train, and coach others to success.
    • Adhere to all company policies and safety procedures as directed by the company.
Requirements
  • Demonstrated customer engagement skills.
  • Ability to handle multiple tasks concurrently.
  • High school diploma or GED preferred.
  • Ability to communicate effectively with customers and employees.
  • Retail/specialty apparel knowledge and experience preferred.
Physical Demands
  • Ability to lift 40 pounds on a regular basis.
  • Ability to stand for long periods of time, climb up and down a ladder, and walk frequently.
Availability Requirements
  • Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled.
  • Any availability changes must be approved by the Store Manager and will be approved based on business needs.
  • Scheduled working shifts from 3-8 hours in length.
  • Minimum number of hours is not guaranteed.


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