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Medical Office Assistant
2 weeks ago
This Clinic Support Specialist role requires excellent communication and organizational skills to provide exceptional patient experiences. Key duties include registering patients, communicating financial obligations, and collecting fees. Additional responsibilities include various clerical tasks, such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records.
Main Accountabilities- Ensure accurate and timely completion of patient registration, obtaining critical demographic and financial information.
- Deliver high-quality customer service, answering and relaying incoming, outgoing, and inter-office calls, and providing scripted instructions in preparation for patient visits.
- Contribute to efficient clinic operations by providing general clerical support, including scheduling meetings, patients, and appointments; maintaining calendars; coordinating with other clinical services.
- Manage cash handling duties, including collecting and counting cash receipts and daily deposits, ensuring balanced cash drawers daily.
- Maintain a clean and organized workspace, adhering to clinic standards for cleanliness and maintenance.
