Technical Delivery Manager

6 days ago

Chicago, Illinois, United States DocuSign Full time
Job Title: Technical Delivery Manager

Docusign is seeking a highly experienced Technical Delivery Manager to join our Enterprise Applications Product Engineering team. As a Technical Delivery Manager, you will oversee and lead various finance initiatives, ensuring seamless coordination between business partners, Product Management, and Product Engineering teams.

This role requires strong technical project management skills, technical acumen on Oracle ERP Cloud, and the ability to work effectively with Engineering teams in the US and India.

Key Responsibilities:
  • Lead and manage projects from initiation to completion, ensuring timely delivery and alignment with business objectives.
  • Manage contractor or FTE technical project managers in a highly matrixed organization.
  • Act as a liaison between Product Management and Product Engineering teams in the US and Bengaluru, India.
  • Lead the US-based business and IT partners, ensuring clear communication and coordination of tasks.
  • Provide technical guidance and leadership on Oracle Cloud ERP platform, ensuring adherence to best practices and industry standards.
  • Coordinate and allocate resources effectively to meet project deadlines and objectives.
  • Identify and mitigate project risks, ensuring proactive problem-solving and issue resolution.
  • Lead the collection of key data and reporting across remote Product and Engineering teams.
  • Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
  • Ensure the quality and accuracy of project deliverables through thorough testing and validation processes.
  • Mentor and guide Technical Project Managers, fostering a collaborative and productive work environment.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 12+ years of relevant experience.
  • 5+ years of experience in technical project management, Scrum Master focusing on Finance Applications preferably Oracle ERP Cloud.
  • 8+ years of experience on the Oracle ERP platform as an Implementer, Technical Lead, or Technical Project Manager.
  • Deep understanding and experience on the Oracle technology stack, including OCI and OIC.
  • Experience with project management methodologies and tools.
  • Experience with Agile/Scrum principles to facilitate and drive projects across teams.
  • Experience with leading projects across cross-functional teams across different functional areas and work streams.
  • Experience with leading Quote to Cash projects that span across multiple applications, including but not limited to Oracle, SFDC, Apttus, and Revenue systems.

Preferred Qualifications:

  • PMP or similar certification.
  • Ability to collaborate with SMEs to keep the product backlog up to date, including features, tasks, and other items required to bring the product to market.
  • Excellent verbal and written communication skills, with the ability to work effectively across different time zones and cultures.
  • Demonstrated leadership abilities, with experience in leading and mentoring technical teams.
  • Strong analytical and problem-solving skills.
  • Proven track record of working closely with Engineering teams and coordinating with cross-functional teams based in different locations, especially in the US, EMEA, and India.
  • Deep understanding of Oracle ERP Quote to Cash and Finance applications, preferably Oracle Subscription Management, Accounts Receivable, Zuora Revenue, Project Accounting, and General Ledger, including the underlying table structures and technologies.
  • Development experience on integrations to 3rd party applications.
  • Experience with OCI, OIC, VBCS, BIP reports.
  • Ability to write complex queries and troubleshoot technical issues independently.

What We Offer:

  • Competitive salary and bonus structure.
  • Equity and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

How to Apply:

If you are a motivated and experienced Technical Delivery Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to our Talent organization at [insert contact information].

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