Customer Service Team Lead

5 days ago


Clarks Summit, Pennsylvania, United States Rite Aid Full time
Lead Service Associate Job Description

In this role, you will be responsible for supervising store associates while assisting in daily store operations. Your purpose is to provide direction where needed and serve as an ongoing example of superior customer service.

Key Responsibilities:
  • Supervise and assist store associates with daily operational tasks
  • Provide excellent customer service by assisting customers with their shopping needs and transactions
  • Tend to merchandising tasks via plan-o-gram
  • Perform proper receiving and stocking procedures
  • Count and reconcile cash register drawers
  • Prepare deposits and order change from the bank
  • Maintain a safe, clean, and pleasing environment for customers and associates
  • Design a monthly schedule and assign work to foster an efficient and effective workflow
Requirements:
  • H.S. Diploma or General Education Degree (GED) required
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
Benefits:
  • Competitive salary: $44,903 per annum
  • Generous paid time off
  • 401K matching
  • Career growth opportunities


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