Massage Therapist

2 weeks ago

Chandler, Arizona, United States Village Clubs Full time
Job Title: Massage Therapist - Weekends Required

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we foster a work-life balance and promote healthy living.

We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.

We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location.

Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.

Key Responsibilities:

  • Provide therapeutic or other massage technique for all members and guests and promote a warm and relaxed feeling.
  • Attract and retain members by consistently providing excellent customer service, including anticipating guest needs and adhering to the club's standards for spa guest service.
  • Interact with employees, members, and guests in a manner aligned with the Village Standards.
  • Stock and prepare rooms for guest arrival.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Promptly greet guests and provide spa guests with a tour of spa facilities when needed.
  • Escort guests to treatment rooms.
  • Perform services, keeping guest satisfaction as a priority, while running on time for the next guest.
  • Provide guests with a thorough and knowledgeable professional massage.
  • Maintain schedules and work hours as they are booked.
  • Perform chair massages as needed.
  • Escort guests to locker rooms or relaxation rooms as needed.
  • Clean rooms and prepare for the next guest.
  • Restock rooms as needed.
  • Process dirty laundry.
  • Perform other duties as assigned by your supervisor or manager.
  • May be required to work evenings and weekends as needed, including holidays.
  • Required to maintain a physical presence within the Village to perform assigned duties.

Requirements:

  • Minimum of one year experience in massage therapy.
  • AZ licensed massage certification.
  • Able to provide exceptional customer service to members and guests.
  • Ability to obtain CPR certification through company training.
  • Must possess a cooperative and positive attitude, exercising reason, and be a team player.
  • Must be able to interact professionally and with sensitivity to the needs of guests and coworkers.
  • Must be dependable and able to adjust to schedule changes, including cancellations and additions.

Preferred Qualifications:

  • Previous experience in a luxury private club, resort, or spa.
  • Training in hot stone, lymphatic, and Thai massage highly preferred.
  • Knowledge in wraps and vichy showers.
  • Able to perform therapeutic, deep tissue, sports, and pregnancy massage.

Physical Requirements:

This position requires standing, walking, bending, kneeling, and sitting, lifting, reaching, pinching, grasping, and feeling with hands and fingertips to massage clients to relieve discomfort and ease muscle tension.

Substantial repetitive movements of the wrists, hands, and/or fingers to gauge the condition of the client's soft tissues, joint function, and quality, range of motion, and muscle strength.

Must manage and treat the massage care needs of clients.

Expressing or exchanging ideas by means of the spoken word.

Involved in activities where one must convey detailed or important spoken instructions to others accurately or quickly.

Perceiving the nature of sounds at normal speaking levels with or without correction.

Requires the ability to receive detailed information through written and oral communication.

Working Conditions:

This position requires close visual acuity to determine massage care needs, cleanliness, neatness, accuracy, and thoroughness of the work assigned.

Frequent exposure to spa treatment appliances, tools, and equipment, electrical current, vibrations, wet surfaces, and floors.

This position has frequent exposure to atmospheric conditions such as high heat, fumes, odors, chemicals, and massage oils.

This position is frequently performed in close quarters and in spa treatment areas.

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