Apartment Leasing Professional
6 days ago
NALS Apartment Homes is a dynamic and growth-oriented company that values its employees as the key to success. We strive to create a welcoming work environment that fosters personal and professional growth, encouraging our team members to share their unique skills, local knowledge, and expertise.
We are seeking an experienced Apartment Leasing Professional to join our team at Sage Stone at Arrowhead Apartments in Glendale, Arizona. As a critical member of our team, you will play a pivotal role in achieving and maintaining optimum occupancy through leasing units and renewing existing leases.
Key Responsibilities:
- Lease apartments to prospective residents
- Convert telephone traffic into appointments
- Tour the community with prospective residents
- Send personalized thank-you notes to prospective residents
- Pre-qualify applicants for leasing
- Review pending applications for approval
- Notify applicants on the status of their application
- Move new residents into their units
- Review all necessary paperwork with new residents
- Accept payment as determined by the Assistant Manager
- Understand and complete all lease paperwork accurately and efficiently (including applications and credit checks)
- Deliver move-in gifts and conduct unit walk-throughs prior to move-in
- Issue keys to new residents
- Renew current resident leases
- Notify residents about lease expiration and determine the length of the new lease
- Review new lease terms with residents
- Handle move-outs from vacating residents
- Complete all necessary move-out paperwork accurately and efficiently
- Retrieve all keys, passes, etc. from departing residents
- Assist current residents with concerns and needs in a professional manner to minimize resident problems
- Maintain positive relationships with residents
- Participate in resident functions unless directed otherwise by supervisor
- Perform general office duties such as opening and closing the office, typing, filing, answering phones, and assisting with weekly reports
- Complete quality control procedures as directed by supervisor
Requirements:
- Minimum 1 year of experience in sales or service-related industries
- Ability to communicate effectively and professionally with residents, colleagues, vendors, and supervisors
- Self-motivated, exhibiting a positive personality and sales motivation
- Demonstrate a professional, neat, and well-groomed appearance always
- Capable of walking up and down stairs to show apartments to prospective residents
- Lifting no more than 25 pounds; if lifting exceeds 25 pounds, seek assistance from maintenance department
- Valid driver's license with current auto insurance may be required
- 40-hour work week
Estimated Salary: $20-$21 per hour
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