Professional Guitar Instrument Specialist

6 days ago


Hartford, Connecticut, United States Guitar Center Full time

**About Us**

Guitar Center is a world-leading retailer of musical instruments and equipment. Our mission is to empower musicians and non-musicians alike to create music and make a difference in the world.

 

Job Summary

We are seeking a highly skilled Professional Guitar Instrument Specialist to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, repairing and maintaining guitars and other stringed instruments, and assisting with inventory management.

 

About You

  • You have a strong passion for music and a deep understanding of guitar repair and maintenance.
  • You possess excellent communication and interpersonal skills, with the ability to connect with customers and colleagues alike.
  • You are a quick learner, able to adapt to new situations and technologies, and take initiative to improve processes and services.
  • You have a solid foundation in product knowledge, particularly regarding Guitar Center's products and services.

 

Responsibilities

  1. Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  2. Repair and maintain guitars and other stringed instruments to the highest standards, ensuring quality and accuracy.
  3. Assist with inventory management, including receiving, storing, and processing instruments and equipment.
  4. Develop and maintain strong relationships with customers, colleagues, and suppliers.
  5. Participate in training and development programs to enhance skills and knowledge.

 

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary: $45,000 - $60,000 per year, depending on experience.
  • Opportunities for professional growth and development.
  • A fun and supportive work environment.
  • A generous employee discount program.
  • Tuition reimbursement options.

 

Why Guitar Center?

We are committed to creating inclusive environments that put our customers first. We believe in empowering our employees to find their own individual sound and making a difference in the world through music. If you are passionate about music and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.



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