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Retail Sales Associate

2 months ago

Plano, Texas, United States Michaels Stores Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide fast and friendly checkout experiences for customers
  • Execute cash handling to standards and maintain store recovery standards
  • Engage customers on benefits of Rewards and complete enrollments
  • Educate customers on Voice of Customer (VOC) survey
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Acknowledge customers, help locate product and provide solutions
  • Interact with others in an accepting and respectful manner
Requirements
  • Retail and/or customer service experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time
About Michaels

Michaels is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We are proud to be a part of the Michaels team and look forward to hearing from you