Dance Center Program Coordinator

6 days ago


New York, New York, United States Mark Morris Dance Group Full time
About the Role

We are seeking a skilled and detail-oriented Dance Center Program Coordinator to support the success of our Education programs. This role plays an integral part in managing daily operations, providing excellent customer service, and ensuring seamless execution of programming.

Key Responsibilities
  • Serve as the first point of contact for visitors, answering inquiries, and providing registration support and customer service.
  • Maintain knowledge base and understanding of all Education programs' systems, including MindBody software, Active software, Zendesk CMS, EMS, schedules, and program inquiries.
  • Oversee adult class check-in, registering students in person when self-check-in is not an option.
  • Assist with Adult Program class counts.
  • Manage faculty check-in process upon entry.
  • Monitor customer experience and provide feedback to Operations, Education, and Community Engagement teams.
Requirements
  • 1+ year of relevant industry experience.
  • 1+ years of administrative experience.
  • Experience with Mindbody, Zendesk, Active network a plus.
Benefits
  • Paid vacation, sick/personal leave, holidays, and bonus days.
  • Access to free and discounted classes at the Dance Center and online.
  • Access to special events and MMDG performances (when available).
  • Invitations to cultural events extended to staff members by community partners.
Salary Range

$20-$25 per hour.



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