Customer Relationship Ambassador
3 weeks ago
We are ACI Inc, a leading provider of customer engagement solutions. We specialize in all things sales, marketing, and customer experience. For years, we have worked with top clients in the telecommunications field, driving growth and exceeding expectations. Our unique approach has enabled us to build strong partnerships and achieve remarkable results. As we close out the year, we are seeking an exceptional individual to join our team as a Customer Relationship Ambassador.
Responsibilities:
- Build lasting relationships with client customers, addressing inquiries, explaining product features, and closing sales.
- Deliver an outstanding customer experience while adhering to client compliance guidelines.
- Maintain a thorough understanding of daily and quarterly sales targets.
- Master product knowledge and effectively cross-sell various products and services.
- Collaborate seamlessly with the Customer Service team, sharing best practices to enhance overall performance.
Requirements:
- A high school degree; a Bachelor's degree in Business Management or Economics is preferred but not required.
- A minimum of 1-2 years of experience in customer service-related roles.
- A willingness to learn and take on new challenges.
- Excellent communication skills, both internally and externally.
- A competitive spirit and drive for growth.
We offer equal opportunities for growth within our company. Through comprehensive training and development, we aim to empower our Customer Relationship Ambassador to excel in their role and eventually take on leadership positions.
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