Master Luthier and Customer Experience Specialist
2 days ago
Guitar Center seeks a skilled Master Luthier and Customer Experience Specialist to provide exceptional instrument maintenance and repair services, ensuring customer satisfaction and loyalty.
Key Responsibilities:- Service customer-owned instruments with precision and craftsmanship
- Maintain store-owned gear and complete warranty repairs in a timely manner
- Interact with customers to understand their needs and provide personalized service
- Pursue additional duties as assigned by management
- Skilled understanding of guitar repair and maintenance techniques
- Ability to work effectively in a fast-paced retail environment
- Strong communication and interpersonal skills
- Familiarity with Guitar Center products and sales techniques
The estimated salary for this position is $19.50 - $29.00 per hour, depending on experience and qualifications. Additionally, Guitar Center offers competitive benefits, including medical, dental, vision, 401(k) matching, and paid time off.
About Guitar CenterGuitar Center is a leading music retailer dedicated to providing an inclusive and inspiring shopping experience for musicians and music enthusiasts. Our mission is to empower creativity and foster a sense of community among our customers and employees.
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