Patient Service Specialist

4 weeks ago


Elizabeth, New Jersey, United States Kessler Rehabilitation Center Full time
Job Title: Patient Service Specialist

At Kessler Rehabilitation Center, we are seeking a highly skilled and customer-focused Patient Service Specialist to join our team.

Key Responsibilities:

  • Provide exceptional customer service to patients and their families
  • Answer phone calls and respond to inquiries
  • Manage front desk operations, including scheduling appointments and checking patients in
  • Verify insurance coverage and pre-authorize treatments
  • Collect co-pays and manage daily cash balancing
  • Enter patient data and complete billing reports
  • Collaborate with clinic staff and supporting departments to ensure a seamless patient experience

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience necessary
  • Knowledge of insurance verification and medical office administration a plus

About Kessler Rehabilitation Center:

Kessler Rehabilitation Center is a leading provider of outpatient physical and occupational therapies, with a commitment to delivering exceptional patient care and community service. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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