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Lead Server
2 months ago
We are seeking a highly skilled and experienced Lead Server to join our team at True Connection Communities-Arbour Square. As a key member of our dining operations team, you will be responsible for ensuring exceptional resident and guest experiences in our community restaurants and room delivery services.
Key Responsibilities- Supervise Daily Operations
- Oversee the daily operation of all community restaurants and room delivery operations, ensuring seamless service delivery and high-quality food presentation.
- Ensure Timely Meal Delivery
- Ensure that meals are delivered to resident units in a timely and proper manner, meeting the highest standards of quality and service.
- Lead Training and Development
- Lead the training of new service team members, ensuring they are equipped with the skills and knowledge to provide exceptional service and support.
- Manage Schedules and Budgets
- Assist in producing weekly schedules with budgetary guidelines for service leaders, ensuring efficient resource allocation and cost management.
- Oversee Resident Meal Requests
- Maintain accurate records of resident meal requests and forward these requests to the Director of Culinary, ensuring seamless communication and service delivery.
- Support Sales and Marketing Efforts
- Support sales and marketing efforts by providing exceptional service and promoting our community's dining experiences.
- Education and Experience
- High school diploma or equivalent required; prior experience in a similar role preferred.
- Skills and Qualifications
- Strong problem-solving and communication skills, with the ability to work effectively in a fast-paced environment.
- Exceptional time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to stand or walk for 8-hour shifts and lift at least 20 pounds, with a willingness to comply with all food safety procedures.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, paid parental leave, short-term and long-term disability, and more.
