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Senior IT Operations Engineer

2 weeks ago


Cincinnati, Ohio, United States GE Aerospace Full time
Job Description
We are seeking a Senior IT Operations Engineer to join our team at GE Aerospace. In this role, you will be responsible for providing technical leadership and mentoring to support engineers on the team. You will work directly with customers to triage application-related issues, drive prompt resolution, and develop metrics to measure operational performance. Additionally, you will participate in key initiatives as a project member owning tasks and delivering results to achieve defined project goals. The successful candidate will have a strong analytical, planning, and organizational skillset, along with a proven track record of providing exceptional customer experiences. A bachelor's degree from an accredited university or college is required, along with a minimum of 2 years of professional experience in IT operations/technical engineering. Legal authorization to work in the U.S. is also necessary, and Department of Defense (DoD) security clearance or the ability to obtain one is a requirement. Experience with front-end technologies such as Javascript, HTML5, CSS, AngularJS, and Agile & SCRUM development is highly desirable.

Key Responsibilities
• Provide technical leadership and mentoring to support engineers on the team
• Work directly with customers to triage application-related issues
• Drive prompt resolution of customer issues
• Develop metrics to measure operational performance
• Participate in key initiatives as a project member
• Own tasks and deliver results to achieve defined project goals

Requirements and Qualifications
To succeed in this role, you must have a strong analytical, planning, and organizational skillset to manage multiple tasks and processes effectively. A bachelor's degree from an accredited university or college is required, along with a minimum of 2 years of professional experience in IT operations/technical engineering. Legal authorization to work in the U.S. is also necessary, and Department of Defense (DoD) security clearance or the ability to obtain one is a requirement. Experience with front-end technologies such as Javascript, HTML5, CSS, AngularJS, and Agile & SCRUM development is highly desirable.

Skills and Qualifications
• Strong technical expertise in IT operations/technical engineering
• Proven track record of providing exceptional customer experiences
• Excellent analytical, planning, and organizational skills
• Ability to manage multiple tasks and processes effectively
• Strong communication and leadership skills
• Experience with front-end technologies such as Javascript, HTML5, CSS, AngularJS
• Familiarity with Agile & SCRUM development methodologies
• Bachelor's degree from an accredited university or college
• Minimum of 2 years of professional experience in IT operations/technical engineering
• Legal authorization to work in the U.S.
• Department of Defense (DoD) security clearance or the ability to obtain one
• Proficient with common desktop applications such as Excel, Word, PowerPoint

What We Offer
GE Aerospace offers a competitive compensation package, relocation assistance, and opportunities for professional growth and development.