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Store Operations Assistant

2 months ago

Jonesboro, Arkansas, United States The Truck Patch Full time
Position Overview:

The Store Operations Assistant plays a crucial role in ensuring smooth and efficient customer transactions at The Truck Patch. This position is responsible for maintaining accurate financial records related to cash and credit transactions while supporting the Store Manager and Department Managers in their daily operations.

Key Responsibilities:
  • None
  • Represent The Truck Patch with professionalism and a positive attitude.
  • Welcome and assist customers; respond to inquiries and provide information to the public.
  • Process customer transactions (credit, cash, check, etc.); assist in reconciling receipts and payments.
  • Input and maintain records in the computer system, including closing receipts and balances, account payments, and cash transactions.
  • Prepare and balance cash register receipts on a daily basis; ensure cash is ready for the next business shift.
  • Accurately check merchandise quantities, descriptions, and pricing.
  • Complete assigned tasks from department managers promptly and thoroughly while working within the departments.
  • Provide administrative support to assist designated staff in fulfilling their responsibilities.
  • Restock and arrange merchandise displays.
  • Perform other related duties as assigned.
Required Skills and Qualifications:
  • Strong verbal communication skills.
  • Familiarity with Microsoft Office Suite or similar software is preferred.
  • Highly organized with a keen attention to detail.
  • Exceptional customer service skills.
  • Thorough understanding of company policies and procedures.
  • Prior experience in Front End or Customer Service roles is preferred.
  • Ability to communicate effectively and work collaboratively with team members and customers.
  • Capacity to follow instructions and established procedures.
  • Proactive sales abilities.
  • Willingness to learn about natural and organic products.
  • Effective time management skills.
  • Strong work ethic and integrity.
  • Ability to visually assess products for quality and freshness.
  • Availability for flexible scheduling to accommodate departmental needs.
  • Ability to use box cutters safely.
Education and Experience:
  • High School Diploma or equivalent is preferred.
  • Previous experience in grocery or retail settings is preferred.
Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Capability to bend and stoop to reach objects and climb ladders.
  • Ability to lift loads not exceeding 40 pounds and push/pull carts weighing up to 100 pounds.
  • Frequent use of hands for grasping, pushing, pulling, and fine manipulation.
  • Exposure to varying environmental conditions (coolers, ovens, freezers, outdoors, etc.).