Service Operations Coordinator

3 weeks ago


New Smyrna Beach, Florida, United States New Smyrna Chrysler Jeep Dodge Ram Full time
Unlock Your Potential as a Customer Experience Specialist

Are you passionate about delivering exceptional customer service and creating memorable experiences? Join our team at New Smyrna Chrysler Jeep Dodge Ram as a Customer Experience Specialist and take your career to the next level.

Responsibilities:

  • Develop and implement customer-centric initiatives to enhance the overall service experience.
  • Work closely with service advisors and technicians to resolve customer complaints and concerns.
  • Collaborate with marketing teams to promote customer loyalty programs and services.
  • Identify areas for improvement and provide recommendations to improve service efficiency and effectiveness.
  • Stay up-to-date with industry trends and best practices in customer experience management.

Qualifications:

  • Bachelor's degree in Marketing or related field.
  • Minimum 2 years of experience in a customer-facing role.
  • Proven track record of delivering exceptional customer service.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • Competitive annual salary: $60,000 - $90,000 based on experience.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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