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Customer Service Delivery Driver

1 month ago

Rosemount, Minnesota, United States Carvana Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Delivery Driver. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in your market, while also representing our dynamic brand and values.

Key Responsibilities
  • Deliver vehicles to customers' doors with our custom car haulers, ensuring a seamless and memorable experience.
  • Load and unload vehicles onto the hauler, while maintaining a safe and efficient process.
  • Complete customer paperwork and track customer interactions in our system.
  • Drive safely and maintain a clean driving record, adhering to Carvana's CMV Driver Qualification policy.
Requirements
  • At least 2 years of customer-facing experience.
  • Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading vehicles onto our haulers.
  • Must be able to read, write, speak, and understand English.
  • Requires high and low levels of movement, with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Frequent driving requires excellent visual acuity and manual dexterity.
About Carvana

At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. We're a brand that values honesty, transparency, and customer satisfaction above all else.

What We Offer
  • Competitive benefits, including medical, dental, vision, and matching 401k.
  • Opportunity to increase hourly compensation by $0.50 every 3 months based on performance.
  • Student loan payments, discounts on vehicles, benefits for your pet(s), and more.

We're an equal employment opportunity employer, committed to diversity and inclusion. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information.