High-Performance Computing Support Specialist
3 weeks ago
Overview: NextSilicon is a rapidly growing technology company that specializes in high-performance computing solutions.
About the Role: We are seeking a highly skilled HPC applications support engineer to join our customer success team. The ideal candidate will have a strong background in computer science and experience working with scientific applications.
Job Summary:
- We're looking for a talented individual with expertise in parallel computing, system administration, and troubleshooting.
- The successful candidate will work closely with internal teams and customers to resolve technical issues and provide guidance on optimizing HPC applications.
- You'll be responsible for maintaining up-to-date knowledge of key software features and communicating effectively with customers to provide support.
- Act as a liaison between internal teams, end-users, and stakeholders to advocate for and fulfill customer needs.
Key Responsibilities:
- Provide hands-on support to assist customers in resolving technical issues for scientific HPC applications.
- Maintain up-to-date knowledge of key software features and communicate effectively with customers to provide guidance and support.
- Act as a liaison between internal teams, end-users, and relevant stakeholders to advocate for and fulfill customer needs.
- Develop reproducible procedures for identifying, troubleshooting, and resolving client-facing bugs and runtime errors.
Requirements:
- US citizenship with eligibility to visit US government research facilities.
- Master's or higher degree in computer science, engineering, physics, or a related field.
- Proficiency in C, C++, and/or Fortran programming languages.
- Experience with Linux/Unix operating systems and shell scripting for system administration and troubleshooting.
- Familiarity with HPC software stack components including LLVM compilers and toolchains, libraries, schedulers, and job submission systems.
Benefits:
- An estimated salary range of $120,000 - $180,000 per year.
- A competitive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and development.
Why NextSilicon?
NextSilicon is proud to be an Equal Opportunity Employer, committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on protected characteristics.
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