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Paratransit Service Representative

2 months ago


Bronx, New York, United States First Transit Full time
About the Role

We are seeking a skilled Paratransit Cashier to join our team at First Transit. As a Paratransit Cashier, you will play a vital role in ensuring the smooth operation of our paratransit services.

Key Responsibilities
  • Provide exceptional customer service to our passengers, responding to their needs and concerns in a professional and courteous manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Operate a point-of-sale system, managing transactions and maintaining a high level of accuracy.
  • Work collaboratively with our drivers and dispatch team to ensure seamless service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a transportation or retail environment.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Excellent communication and interpersonal skills.
  • Basic math skills and accuracy with handling cash and credit card transactions.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A commitment to diversity, equity, and inclusion.