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Parts Sales Associate

2 months ago

Groveport, Ohio, United States Ricart Automotive Full time

Ricart Automotive, a leading automotive retailer, is seeking a skilled Parts Sales Associate to join our team. As a family-owned business, we take pride in providing an exceptional customer experience and a positive work environment.

**Key Responsibilities:**

  • Provide exceptional customer service by actively listening and asking questions to ensure accurate part selection and timely delivery.
  • Greet customers promptly and professionally, ensuring a positive first impression.
  • Recommend related parts to complete service jobs, enhancing customer satisfaction and loyalty.
  • Communicate with customers throughout the process, keeping them informed about part availability and delivery schedules.
  • Assist delivery drivers with orders and routes, ensuring seamless logistics.
  • Maintain accurate and organized filing systems for repair orders, special orders, backorders, and wholesale estimates.
  • Perform additional tasks as assigned by supervisors, contributing to the team's success.

**Requirements:**

  • 2-3 years of experience in an automotive parts environment, although not required.
  • High school education or equivalent.
  • Excellent written and oral communication skills.
  • Ability to work collaboratively with other departments and maintain a calm, helpful demeanor.
  • Flexibility to work nights and Saturdays.
  • Ability to stand for extended periods and lift up to 15 pounds.

Ricart Automotive is an equal opportunity employer, committed to creating a diverse and inclusive work environment.