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Hospitality Assistant

2 months ago

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Job Summary

We are seeking a highly skilled and detail-oriented Barback to join our team at HCW Management Consultants LLC. As a Barback, you will play a critical role in ensuring the smooth operation of our beverage service.

Key Responsibilities

  • Restock and document the bars inventory to enhance customer/guest services.
  • Assist in maintaining a clean and organized working environment.
  • Support the bar team by organizing supplies, cleaning stations, and inventory record keeping.
  • May assist serving customers and guests as directed by bartenders and/or bar management.

Requirements

  • Three to six months related experience; or equivalent combination of training and experience.
  • Alcohol Awareness Certification (must comply with State regulations).
  • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
  • Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
  • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Working Conditions

The Barback will work in a fast-paced beverage service environment, interacting with customers and guests on a regular basis. The ability to work in a team environment and maintain a high level of professionalism is essential.