Patient Concierge Associate

4 weeks ago


Lihue, Hawaii, United States Hawaii Family Dental Centers Full time

Job Overview

As a Patient Concierge, you will be the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience at our dental practice. Your role will involve reviewing treatment plans, estimating copays, and scheduling appointments to help patients achieve and maintain healthier smiles.

Key Responsibilities

  • Present treatment plans and financial estimates to patients
  • Complete copay verifications and submit pre-authorizations
  • Offer and prepare payment plan arrangements
  • Navigate insurance plans to provide accurate estimates

Requirements

  • 6-12 months of experience in a dental office
  • Excellent communication and computer skills
  • Able to work in a fast-paced environment

What We Offer

  • Competitive hourly wages
  • Medical, dental, and vision insurance
  • 401(k) with employer matching
  • Paid time off and holidays
  • Formal and on-the-job training and development

About Us

Hawaii Family Dental Centers is a locally owned and operated multi-specialty dental practice with 12 locations across 4 islands. Our mission is to improve the health and well-being of all people in Hawaii by providing comprehensive care and a happy, harmonious work environment.


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