Retail Sales Team Lead
5 days ago
Job Summary:
As a Retail Sales Supervisor at Harbor Freight Tools, you will be responsible for leading a high-performing team of sales associates to deliver exceptional customer service and drive sales growth. This role is perfect for individuals with recent leadership experience and a passion for retail.
Key Responsibilities:
- Ensure and model professional customer service to drive sales and customer satisfaction
- Maintain a safe, clean, and organized store environment
- Lead, coach, and develop sales associates to achieve sales goals and improve customer satisfaction
- Serve as Leader on Duty as scheduled to ensure seamless store operations
- Other duties as assigned
Requirements:
- Must be at least 18 years old
- 1 year experience in retail leadership role
- Ability to communicate clearly with customers and associates in person, email, and telephone
- Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
- Physically able and willing to become certified to operate a forklift in accordance with IIPP
- Open availability with the ability to work evenings, weekends, and holidays
About Harbor Freight Tools:
We are a 45-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.
What We Offer:
- Comprehensive and competitive benefits to associates and their families
- Medical, dental, vision, life insurance, short-term and long-term disability
- 401(k) plan with company match
- Paid time off, including PTO, floating holidays, and paid holidays
- Associate discounts
- Additional benefits, including HAS, discounted gym membership, EAP, and more
Why You'll Love It:
- People First Culture
- Respectful scheduling
- Clear path to promotion and continuous leadership development
- Stable employment with a growing company
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