Senior IT Systems Specialist

1 day ago


Jackson, Mississippi, United States Lumen Inc Full time

Company Overview

Lumen Inc. is a leading technology company that connects the world. We ignite business growth by linking people, data, and applications – quickly, securely, and effortlessly. Our team is committed to teamwork, trust, and transparency.

We strive for excellence in workplace inclusion and employee support. We've achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for five consecutive years. Additionally, we ranked 12th overall across all industries in The American Opportunity Index as the top employer in the communications and telecom industry.

About the Role

The Senior IT Systems Specialist is responsible for providing high-quality technical and configuration management support for the U.S. Army IMCOM G9 Child and Youth Services (CYS) Commercial Enterprise Network (CEN). This position requires a strong understanding of OS-level operations and experience with MDM solutions for iOS/OSX/Android.

Main Responsibilities

  • Develop and maintain enterprise configuration as it pertains to MDM within the CEN.
  • Work directly with Cisco Meraki Engineering to resolve issues related to MDM.
  • Develop and maintain a Knowledge Management portal pertaining to MDM within the CEN.
  • Provide asset management of CEN end-user devices utilizing MDM.
  • Member of CEN Configuration Control Board (CCB).

Required Skills and Qualifications

This role requires 3 years of MDM experience and 5 years of enterprise networking engineering experience. The ideal candidate will have excellent project management, follow-through, and problem-solving/troubleshooting skills.

Salary Range

The estimated salary for this position is between $94,420 and $145,770, depending on location and individual qualifications.

Benefits

Lumen offers a comprehensive benefits package that includes health, life, voluntary lifestyle, and other benefits that enhance physical, mental, emotional, and financial wellbeing.



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