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Maintenance Coordinator

1 month ago

Ladson, South Carolina, United States Penske Truck Leasing Full time
Maintenance Coordinator Job Summary

We are seeking a highly skilled Maintenance Coordinator to join our team at Penske Truck Leasing. The successful candidate will be responsible for providing exceptional customer service, managing inventory, and supporting maintenance operations to drive efficiency and profitability.

Key Responsibilities:
  • Maintain Service Net Planner with PMs campaigns, repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on lease.
  • Partner with Centralized PM Scheduling Operations and Outside RO Management teams to foster collaboration in support of the customer.
  • Greet customers at the location and provide quality phone service. Respond to customer inquiries regarding billing and scheduling.
  • Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
  • Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.
  • Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas.
Requirements:
  • High school diploma or equivalent required, degree preferred.
  • Interpersonal and relationship building skills with an ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • 2 years+ experience in customer service and operations experience required.
  • 2 years working in service and parts department preferred.
  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
About Penske Truck Leasing:

Penske Truck Leasing is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.