Casino Ambassador

At Fantasy Springs Resort Casino, we are seeking a skilled Casino Host to join our team. As a Casino Host, you will be responsible for developing and maintaining superior relationships with guests by utilizing a combination of professionalism and personality.

Key Responsibilities:

• Identify and target high-value players to inform them of the benefits of our player development programs.
• Prepare, coordinate, and host/administer all complementary and guest events.
• Track and monitor guest feedback and participation to determine program effectiveness.
• Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication.

Requirements:

• Must be 21 years of age or older.
• High School Diploma or GED/equivalent.
• Excellent communication skills and a friendly, outgoing personality.
• Proven self-starter, flexible, versatile, and responsible.
• Ability to work all schedules, all days, and all shifts.
• Prior customer service and sales experience preferred.

Work Environment:

Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

We offer a comprehensive benefits package, including medical, dental, vision care, life insurance, and a 401(k) Retirement Plan. In addition, you will receive paid time off (PTO), an employee assistance program (EAP), and more.