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Breakfast Attendant

2 months ago

Livonia Michigan, United States Hyatt Place DetroitLivonia Full time
Job Summary:

The Complimentary AM Attendant is responsible for providing exceptional customer service to guests in a fast-paced and dynamic environment. This role requires a high level of attention to detail, speed, and accuracy in delivering a world-class experience to our guests.

Responsibilities:
  • Provide warm and friendly greetings to guests, ensuring a positive first impression.
  • Prepare and serve complimentary breakfast items, maintaining a clean and organized breakfast area.
  • Restock and replenish breakfast supplies, ensuring a seamless guest experience.
  • Respond to guest requests and concerns in a timely and professional manner.
  • Collaborate with the hotel team to ensure seamless service delivery and high guest satisfaction.
Qualifications:
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course, such as TIPS, as required by property.
  • Must be able to obtain and provide Food Handlers card, as required by city/county/state.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to handle stressful situations in a calm and professional manner.
Benefits:
  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Comprehensive training program.
  • Uniforms and equipment provided.