Patient Care Coordinator

1 week ago

Clermont, United States Upperline Health Inc Full time
About Upperline Health Inc.

We are the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, we deliver a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Our Mission

We put patients at the center of value-based care. Our providers coordinate patients' care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.

Why Work With Us?
  • Mission-driven and patient-focused environment
  • Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission & quality patient care ($45,000 - $55,000 per year)
  • Career growth opportunities
  • Generous benefit options include comprehensive medical, dental & vision, 401K, PTO and parental leave
  • Work Life Balance – regular weekday clinic hours
  • Supportive regional and corporate teams
About the Patient Care Coordinator Role

We are seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Clermont, FL.

Patient Care Coordinator Responsibilities
  • Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
  • Assist patients with scheduling appointments
  • Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
  • Retrieve and file patient records as needed
  • Collect payment from patients
  • Maintain accurate patient records by updating patient's information and scanning documents into EMR as needed
  • Responsible for office supply inventory, including checking, ordering and stocking supplies
  • Protect patient rights by maintaining confidentiality of patient records
  • Contribute to team effort by assisting with additional duties and when support is requested
Patient Care Coordinator Qualifications
  • Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
  • Prior experience working in a podiatric or orthopedic practice is preferred
  • Medical billing and coding experience is highly preferred
  • Bilingual Spanish is highly preferred
  • Experience working in an EMR, Athenahealth is preferred
  • Must be an effective communicator with excellent grammar and interpersonal skills
  • Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
  • Demonstrated experience as a motivated and dedicated team member with a stable work history
  • Thrives in a fast-paced collaborative environment
  • Reliable transportation and the ability to pass a drug test and a background check is required

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