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Patient Registration Specialist
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a critical role in ensuring a seamless and efficient registration process for our patients.
Key Responsibilities- Registration and Data Collection: Accurately and efficiently collect patient and insurance information, working across multiple screens and programs to ensure accurate data entry.
- Patient Communication: Provide exceptional customer service, listening to patients' concerns and addressing their fears and questions with compassion and empathy.
- Team Collaboration: Work collaboratively with clinicians and other team members to ensure a smooth registration process, even in fast-paced and dynamic environments.
- Continuous Learning: Stay up-to-date with changing health plans and coverage, as well as new technologies and processes, to ensure continued growth and development in your role.
- High School Diploma or Equivalent
- Excellent Customer Service Experience
As a valued member of our team, you can expect:
- Competitive Hourly Rate: $21.23 per hour
- Opportunities for Growth and Development: Continuous training and support to help you succeed in your role and advance your career
- Collaborative and Supportive Work Environment: A team that cares about your progress and well-being
R1 RCM Inc. is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are dedicated to delivering exceptional service and support to our patients, clinicians, and partners.
