Customer Support Professional

3 weeks ago


Lake Charles, Louisiana, United States Nicholas Reina - State Farm Agent Full time
About Us

Nicholas Reina - State Farm Agent is a dynamic insurance agency dedicated to providing exceptional client experiences.

Job Summary

We are seeking a Customer Service Representative to join our team, responsible for delivering outstanding service to clients.

Key Responsibilities
  • Provide policy information and answer customer inquiries via phone, email, or in-person.
  • Assist clients with policy changes and updates, ensuring seamless service delivery.
  • Process insurance claims and follow up with clients to ensure satisfaction.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
  • Detail-oriented and able to multitask, prioritizing tasks to meet deadlines.
  • Previous customer service experience preferred, but not required.
What We Offer
  • Competitive salary range.
  • Opportunity for advancement and career growth within the agency.
  • Training and development programs to enhance skills and knowledge.
  • Paid time off and flexible scheduling.


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