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Automotive Claims Specialist
2 months ago
Position Overview:
We are looking for a skilled automotive claims specialist to manage physical damage assessments for insurance claims. This role involves conducting on-site evaluations and engaging directly with clients to ensure thorough and accurate appraisals.
Key Responsibilities:
- Utilize estimating software to prepare and submit detailed appraisals, outlining costs for parts, labor, and materials necessary for vehicle restoration.
- Advise claims personnel on vehicle repairs, parts pricing, and total loss determinations.
- Communicate clearly with customers regarding estimates, addressing inquiries and facilitating claim payments.
- Identify necessary equipment for repairs and investigate the origins of claims by liaising with relevant parties.
- Negotiate settlements for physical damage claims, explaining the process and outcomes to customers in an understandable manner.
- Manage individual claim inventories to meet productivity targets while maintaining compliance with state-specific regulations.
Qualifications:
- A minimum of 3 years of experience with electronic estimating systems.
- Proficiency in Microsoft Office applications.
- Ability to interpret automobile insurance policies and underwriting guidelines.
- Strong negotiation skills and experience in dispute resolution.
- Basic mathematical skills for calculations related to claims.
Licensing Requirements:
- Must possess a valid driver's license with a satisfactory driving record.
- State-specific property casualty claims licensing will be provided through training.
Travel and Physical Requirements:
- Occasional travel may be required, with up to 10% of time spent on the road.
- Ability to visit locations with varying conditions, including those with potential hazards.
- Physical capability to lift and move objects weighing up to 50 pounds.
Working Environment:
- Work may involve exposure to diverse environmental conditions, including extreme temperatures and confined spaces.
This is a full-time hybrid position requiring residency in the greater metropolitan area. The role may involve travel to various locations for meetings and training sessions.
Benefits:
We offer a comprehensive benefits package that includes medical, dental, and vision coverage, a competitive 401(k) plan, a pension plan, and generous paid time off.
We are committed to diversity and inclusion and welcome applicants from all backgrounds.
