Medical Equipment Support Specialist

7 days ago


Macomb, United States Hart Medical Equipment Full time
About Hart Medical Equipment

Welcome to Hart Medical Equipment, your trusted partner in home medical equipment and supplies As a leading provider of innovative solutions, we're committed to delivering exceptional customer experiences and exceeding expectations.

Job Overview:
This is a fantastic opportunity to join our customer service team as a Clinical Support Specialist. In this role, you'll be responsible for providing expert support to customers, addressing their queries, and resolving issues in a timely and efficient manner.

Duties and Responsibilities:
* Respond to customer inquiries via phone, email, or in-person visits
* Collaborate with internal teams to resolve customer complaints and concerns
* Maintain accurate records of customer interactions and follow-up actions
* Stay up-to-date on product knowledge and features to provide informed recommendations

What We Offer:
* Competitive salary range: $50,000 - $65,000 per year
* Comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and holidays
* Opportunities for professional growth and development

Estimated Salary: $57,000 - $67,000 per year, depending on qualifications and experience.

This is a full-time position that requires working a standard schedule, Monday through Friday, 8am-5pm.

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