Key Holder

3 weeks ago


Hiram, Maine, United States Comoto Full time
Job Title: Key Holder

As a Key Holder at Comoto, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.

Key Responsibilities:
  • Provide outstanding customer service and support to customers and team members
  • Maintain a strong sense of product knowledge and provide in-depth information to customers and team members
  • Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales team members
  • Stay up-to-date with brand and product knowledge, company information, sales, and company-wide events
  • Take risks, wear a helmet, and be open to new ideas and opportunities
Requirements:
  • 1+ year of Key Holder or Sales Lead experience, or an equivalent role at a retail store
  • 2+ years of sales or customer service experience
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience
  • An open mind and eagerness to learn and be a part of the riding community
  • Experience with computers and POS systems (particularly RetailPro)
  • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)
What We Offer:
  • An hourly base rate, plus the opportunity to earn commission on a tiered system, based on meeting sales goals
  • Additional incentives, such as SPIFFS, and generous employee discounts on all products
  • Voluntary DailyPay benefit for secure, instant transfers of earned pay before payday
  • Full-time benefits, including Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
Why Join Us:
  • Work in an industry that you are passionate about
  • Be a part of a growing company that promotes from within
  • Exciting opportunities to represent Cycle Gear at special events
  • Interact with passionate, friendly, charitable, community-minded customers every day

At Comoto, we are committed to providing an outstanding shopping experience and delivering exceptional customer service. We take the health, safety, and wellness of our employees seriously and offer a Wellness program and safety committee to support our team members. We also promote open and honest communication, remove barriers, and champion policies to build a more equitable environment.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a self-motivated, customer-focused individual with a passion for the powersports industry, we encourage you to apply for this exciting opportunity.