Business Systems Analyst
4 weeks ago
About the Role:
GardaWorld is a global leader in the security industry, delivering integrated security solutions and professional services to a diverse clientele. We pride ourselves on operational excellence, innovation, and a dynamic work environment that promotes growth and continuous learning.
Key Responsibilities:
- Requirements Gathering: Collaborate with stakeholders to gather, document, and analyze business requirements related to WinTeam.
- System Analysis: Assess the current use of WinTeam, identify improvement opportunities, and provide recommendations to enhance system performance and functionality.
- Data Management: Ensure data integrity within WinTeam by validating, updating, and managing system data.
- Process Improvement: Analyze existing business processes and workflows, recommending enhancements or new processes to increase efficiency using WinTeam.
- Reporting and Analytics: Develop and maintain reports and dashboards within WinTeam to support business decision-making.
- User Support: Provide end-user support and training for WinTeam, troubleshoot issues, and address user inquiries.
- Project Management: Participate in or lead projects related to the implementation or enhancement of WinTeam, including managing timelines and deliverables.
- Documentation: Create and maintain comprehensive documentation for processes, procedures, and system configurations related to WinTeam.
- Education: A Bachelor's degree in Business Administration, Information Systems, or a related field is preferred.
- Experience: 5+ years of experience as a Business Analyst, with specific experience working with WinTeam preferred.
- Skills:
- Strong analytical and problem-solving skills.
- Proficiency in WinTeam and related systems.
- Experience with data analysis and reporting tools.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Certifications: Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A collaborative and dynamic work environment.
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