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Facilities Management Specialist

1 week ago

Hilton Head, South Carolina, United States Marriott International, Inc Full time

**Job Overview**

Maintenance Technician II at Marriott International, Inc is responsible for providing exceptional guest experiences by efficiently attending to repair requests and performing preventive maintenance on tools and equipment.

This role requires strong problem-solving skills, proficiency in technical areas including electrical, plumbing, and mechanical systems, as well as effective communication with guests and coworkers.

The successful candidate must maintain inventory, adhere to safety standards, and ensure a high-quality service experience in a hospitality setting.

Key Responsibilities:
  • Respond and attend to guest repair requests
  • Communicate with guests/customers to resolve maintenance issues with little to no supervision
  • Perform preventive maintenance on tools and equipment, including cleaning and lubrication
  • Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings
  • Maintain maintenance inventory and requisition parts and supplies as needed
  • Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards
  • Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management
  • Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks
  • Display basic ability to repair or replace PVC copper pipe (including soldering)
  • Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
  • Program TV's and perform general housekeeping and engineering-related duties
  • Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area
  • Use the Lockout/Tagout system before performing any maintenance work
  • Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs
  • Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems
  • Display the ability to train and mentor other engineers (e.g., Engineer I)
  • Display ability to perform Engineer on Duty responsibilities, including readings and rounds

Requirements:
  • Bachelor's degree in Engineering, Construction Technology, or related field
  • At least 2 years of hotel engineering/maintenance experience
  • Universal Chlorofluorocarbon (CFC) Certification
  • Valid Driver's License
  • Ability to lift up to 50 pounds, move around the property, and stand for long periods
  • Strong problem-solving skills, attention to detail, and excellent communication skills