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Residential HVAC Specialist
2 months ago
Compensation Overview:
$35.00 per hour + Up to 7% in weekly sales incentives
Position Overview:
About Us
Ace Hardware has proudly supported communities across America for a century. With the launch of Ace Hardware Home Services, we are committed to Bringing Helpful to Your HomeSM. Our services encompass a broad spectrum of residential maintenance and repair solutions, including plumbing, heating, cooling, electrical, handyman, and painting, all delivered with the renowned Ace Helpful service that our customers trust. Our mission is to be the premier provider of home preservation services.
Your Responsibilities:
- Deliver outstanding service through precise and efficient execution and clear communication.
- Diagnose, troubleshoot, and repair a variety of residential HVAC systems, including traditional forced-air, steam, hot water, oil, high velocity, and ductless systems.
- Employ specialized diagnostic equipment to address airflow, fuel, refrigerant, and electrical issues in residential systems.
- Manage truck inventory to ensure all necessary parts are available for flat-rate repairs.
- Inform and educate customers on enhancements to their home’s comfort, efficiency, and safety.
- Support the training and development of junior technicians.
- Adhere to all operational systems and administrative protocols relevant to the service department.
Qualifications for Success:
- Minimum of 2 years of experience in residential HVAC service.
- CFC License is mandatory.
- EPA Universal Certification is preferred.
- Comprehensive understanding of HVAC industry standards and building regulations.
- Proficient in all HVAC operational aspects.
- Valid driver's license is required.
Why Join Our Team?
We embody our core values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These values are integral to our culture and reflect our dedication to our employees and the Ace brand.
Alongside a supportive work environment, we offer competitive benefits that evolve and improve annually, including:
- Incentive/Commission/Bonus opportunities based on role and level.
- 401(k) retirement savings plan with company matching contributions, effective from your first day.
- Comprehensive health benefits (medical, dental, vision, short-term and long-term disability) and life insurance for you and your dependents.
- Discounts on merchandise.
- Paid time off and holidays, depending on role and hire month.
- Opportunities for career advancement across various channels (Plumbing, Heating, Cooling, Electrical, Customer Service, etc.). Your journey at Ace is more than just a job; it’s a chance to contribute meaningfully to your community.
- Investment in employee development through classes and coaching, alongside a performance management approach that exceeds the typical annual review.
- Comprehensive Employee Assistance Program offering support for personal, legal, financial, childcare, and elder care needs.
About Ace Hardware Home Services
Ace Hardware Home Services stands as the most reliable provider of home preservation services, supported by Ace Hardware. We offer a diverse range of residential maintenance and repair services, including plumbing, heating, cooling, electrical, handyman, and painting.
For nearly a century, Ace Hardware has been a trusted partner in communities across America. Recognizing the need for dependable home repair services, we launched Ace Hardware Home Services (AHHS) to deliver the same Helpful service, convenience, and quality that our customers expect from Ace Hardware.
Equal Opportunity Employer
Ace Hardware Home Services is dedicated to promoting equal employment opportunities and values diversity, recognizing the importance of leveraging the skills and talents of all individuals for mutual benefit.
Disclaimer
The pay range for this position is as stated in the job posting but may vary based on education and experience. Compensation decisions are influenced by various factors, including individual qualifications, work location, and market conditions.
